You are liable to cover the cost of the return. We highly recommend using a tracked courier, as unfortunately we cannot be held responsible for any missing products.
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5 Most Popular Questions
We will send an order confirmation email straightaway after you have made your purchase to confirm it has been placed. You will receive a separate email once items have been dispatched, including important information such as your tracking details, allowing you to keep up to date with your order. If you do not receive an order confirmation email, please contact our Customer Service team to ensure your order has been processed correctly.
That is absolutely no problem, you will be able to specify your different addresses at our checkout page.
Get in touch with our helpful Customer Service team immediately and we'll get to the bottom of the issue. We’ll happily sort out sending the correct items out to you and advise you on what to do with the goods you’ve received. Please note, you must inform us within 30 days of receiving your order.
Contact our fantastic Customer Service team immediately and we’ll be able to find out what went wrong with your original delivery, what items you’re missing and send out everything you need to complete your order. Please note, you must inform us within 30 days of receiving your order.
The majority of the products on our website hold a 6 month warranty, covering manufacturing defects. In the event of an item developing a fault or is found to be faulty upon delivery, please contact our Customer Care team with images of the fault, detailing the issue in full so that we can get a resolution for you as quickly as possible.
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